You can access the Service Monitoring through the left navigation pane under the Monitoring & Reports tab. Service Monitoring helps CCC administrators and CCC application owners to view the list of initialized and partially initialized services with average operations count per second in a tabular format.

The Custom Notifications section can be accessed only by the CCC administrator.

To access Service Monitoring, you need to upgrade to an application license that includes monitoring.

The CCC Administrator must enable the HSM policy 49 manually via LUSH command on device version 7.3.0 or later.

Viewing Service Monitoring Table

Click the Monitoring & Reports tab, and select Service Monitoring in the left navigation frame. The Service Monitoring table that appears includes the following details:

Parameter	Description
Status	You will see a checkmark icon if all the devices are functioning optimally, or a caution icon if one or more devices ar down, or an error icon if all the devices are down.
Service Name	Specifies the name of the service.
Organization	Specifies the name of the organization.
Partition Count	Specifies the number of partitions in a service.
Average Operations/Sec	Specifies the sum of all operations from all partitions in a service divided by number of seconds data was collected (up to 90 days max). If all the devices are offline for a particular service, then --- ops/sec is displayed.

Displaying Partition Cards

To display partition cards, click a service from the table list. The partition cards showing one card per partition added in the service will appear on your screen. The partition cards provides the status of the partition as follows:

• Online (with a green check mark icon)

• Offline (with a red error icon)

  If the partition is Online and uninitialized, a message displays with a blue exclamation icon to indicate the status: "Online - Partition Not Initialized".

• The name of the device with which the partition is associated.

• The Last counter reset value.

• A toggle switch to include the partition metrics in the aggregated service data card.

  If the partition has no data, the toggle switch is disabled and a message displays with a yellow exclamation icon to indicate the status: "No Data Available".

Viewing Aggregated Current Count of Operations for Service

To view aggregated current count of operations for service:

1. Click a service from the table list. The aggregate monitoring information for all selected partitions in the service appears in a doughnut chart.

2. Click the toggle switch on the partition card to select or deselect the partition card to view selected or full count of operations.

   The administrator can use the toggle switch to modify the monitoring information displayed in the doughnut chart.

Viewing Operations Per Second

To view operations per second over time:

1. Click a service from the table list to view a graph indicating aggregate operations per second. The x-axis represents time and the y-axis represents operations per second. The value of operations per second is dynamic, based on the data.

   By default, all the partitions in the service are selected to display the aggregate value of operations per second over the time associated with the service as a line graph.

   The mathematical formula to display the aggregate operations per second on line chart is: Ops/Sec = (Sum of number of operations between two data points)/(Number of seconds in that interval).

2. Click the toggle switch on the partition card to select or deselect the partition card.

   If no partitions are selected, an empty state for line graph displays with a message: Please ensure at least 1 partition is toggled on to view data.

   If there is not enough data to populate the line graph, a message indicating no available data displays prompting the user to select a different time period.

3. Filter the statistics of line graph by using two drop down filter options, as needed:

   • Operations Type

   • Time frame

Viewing Average Operations Per Second

To view average operations per second over the time, click the Show Average Operations/Sec trend line check box to view average operations per second over the time. The x-axis represents time and the y-axis represents operations per second. The value of operations per second is dynamic, based on the data.

By default, the Show Average Operations/Sec trend line check box is unchecked.

The mathematical formula to display the aggregate operations per second on line chart is: Ops/Sec = (Sum of number of operations between two data points)/(Number of seconds in that interval).

Viewing Client Connection Information

To view client connection information:

1. Click a service from the table list to view the Client Connections tab under the Service Data section.

2. Click Client Connections tab to view the network information of clients connected with partitions of selected service:

Parameter	Description
Device Address	Specifies the local IP address of device on which partition is hosted.
Client Address	Specifies the IP address of Client machine.
State	Specifies whether the client connection is in Established or Closed state. If the state is Established, it indicates that the client connection is established. If the state is Closed, it indicates that the client connection is closed.
Protocol	Specifies the network protocol with which client is communicating with the device.
Connected Partition	Specifies the partition of the service which is connected with particular client.

Viewing Custom Notifications

To enable custom notifications, enable the toggle switch to view the custom notification for the selected service. The service level settings consists of a Moving average time period drop down with multiple options of time periods that allows the CCC user to choose a time period for sending service alerts on crypto rate fluctuations. The different options available for Moving average time period" are 30 Minutes,1 hour, 4 hours, 8 hours, 1 day, 3 days, 7 days, 30 days, and 90 days.

By default, this service uses the global notification event settings. The CCC administrator can enable the custom notification toggle switch to overwrite global settings for this service only.

A minimum of 30 minutes data is required for sending a crypto operation fluctuation alert. For example, if the application starts capturing data at 11:00 AM, it sends an alert at 11:30 AM onwards. However, if the application starts at 11:00 AM but it captures data at 11:10 AM, then it sends an alert at 11:40 AM onwards based on the alert settings.

Service Level Events	Notification Message
Fluctuations in crypto operations count on a service	Thales Luna Crypto Command Center service monitoring has detected a fluctuation in the operations rate for the following service: Service Name: serviceName Event Time: eventCreationTime Sensitivity: sensitivity std Type: Immediate > A toggle switch is provided for setting the notification for fluctuations in crypto operations count for a service. The CCC administrator can enable the toggle switch to receive notification when there is an instant fluctuation in crypto operations count for a service. > A help text is provided to explain this notification setting. It includes a drop down for setting the Fluctuations sensitivity that can be set only when the notification is enabled. The default value for Fluctuations sensitivity drop down box is High = (1 std).
Persistent changes in crypto operations count on a service	Thales Luna Crypto Command Center service monitoring has detected a persistent change in the operations rate for the following service: Service Name: serviceName Event Time: eventCreationTime Sensitivity: sensitivity std Type: Persists for persistTime > A toggle switch is provided for setting the notification for persistent fluctuations in crypto operations count for a service. The CCC administrator can enable the toggle switch to receive notification when there are persistent fluctuations in crypto operations count for a service. > A help text is provided to explain this notification setting. It includes a drop down for setting the Fluctuation sensitivity and a drop down for setting the persistent change over a time period and it is labeled as Persists for. The CCC user can set both these settings only when the notification for persistent fluctuations in crypto operations count on a partition is enabled. > The default value for Fluctuations sensitivity in case of persistent changes is High = (1 std) and the default value for Persists for drop down is 10 minutes.